SL Prime Privacy Policy

Last updated: 05/12/2023.

ESAPIENS TECNOLOGIA S/A (“we” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, share and protect the personal data of users of the SL PRIME service, our affiliate system. Make sure you read this policy carefully and understand your rights in relation to your personal data.

Esapiens Tecnologia S/A is headquartered at Av. Desembargador Vitor Lima 260, Sala 908, Florianópolis, SC 88040-400, Brazil and controls its service network in accordance with Brazilian law, and is not responsible for the suitability of its services in other countries.

1. Data collected

When using the SL PRIME service, we collect the following personal data:

  • Nome completo;
  • E-mail address;
  • Phone;
  • Skype/Telegram and other means of communication provided by the affiliate;
  • Sites and channels where our banners and affiliate links will be published;
  • Affiliate ID;
  • Affiliate status (for example, if they have created an account or are receiving conversions);
  • Photo ID, driver’s license or any other document proving the member’s identity.

2. Purpose of Data Collection

We collect this personal data in order to:

  • Manage affiliate accounts;
  • Facilitate the use of the SL PRIME service;
  • Providing customer support;
  • Fulfilling our contractual obligations;
  • Personalize your service experience;
  • Carry out performance and metrics analysis;
  • Send communications related to the service.

3. Legal Basis for Data Processing

The processing of your personal data is based on your consent, which you can revoke at any time. In addition, processing is necessary for the fulfillment of contractual obligations between you and ESAPIENS TECNOLOGIA S/A.

4. Data Sharing

We share your personal data only when necessary to provide the SL PRIME service, including with:

  • Traffic Manager – Affiliate partner for conversion tracking purposes;
  • Zendesk – Customer support service provider;
  • Citrix Podio – Provider of customer relationship management services.

5. Data Retention

We will keep your personal data for as long as your SL PRIME account is active. If you request the deletion of your account, your data will be deleted within 3 months. Once your account has been deleted, your data will no longer be used for service purposes.

6. Your Rights

You have the right to:

  • Access your personal data;
  • Correct inaccurate or outdated data;
  • Request the deletion of your data;
  • Revoke consent to data processing;
  • Receive your data in a structured, machine-readable format.

To exercise these rights or ask any questions about our privacy policy, please contact us using the contact details provided below.

7. Contact

To request support, revoke your permissions, update your details or talk to us about anything, please go to: including contacting our DPO.

8. Changes to the Privacy Policy

We reserve the right to update this policy from time to time to reflect changes in our privacy practices. Any changes will be communicated to you and will take effect on the update date indicated at the top of this document.

Ao utilizar o serviço SL PRIME após qualquer alteração nesta política, você concorda com os termos revisados.